Frequently Asked Questions

For custom garments, we typically recommend a minimum order of 24 pieces per design to ensure cost-effectiveness. However, we understand the needs of small businesses and special events, so we're happy to accommodate smaller orders.

For smaller quantities, we may have some limitations on the number of colors or placement options, but we'll work with you to find the best solution for your specific needs. Contact us directly to discuss your project requirements.

Quality and customer satisfaction are our top priorities. Once we receive your artwork and project details, we create a detailed digital proof of your design for your approval before production begins.

After reviewing your proof, you can approve it or request adjustments until you're completely satisfied. For certain projects, we may also provide a physical sample print for your approval before proceeding with the full order. This ensures that what you envision is exactly what you'll receive.

At ARK Screen Printing Studio, we use only premium Monarch inks for exceptional quality and durability. Our standard printing uses plastisol inks with our specialized full plastisol cure bond technique, ensuring vibrant colors that withstand repeated washing.

We also offer specialty options including water-based inks for a softer feel, discharge printing for dark garments, and metallic inks for a distinctive shine. Each ink type has specific advantages, and we're happy to recommend the best option for your particular project.

Brand consistency matters. Our experienced printing team can custom mix inks to match your specific color requirements, including Pantone colors for precise brand matching.

Custom color matching is available for an additional fee of $15 per color. This service ensures your printed products perfectly align with your brand identity or design vision.

We've streamlined our ordering process to make it as simple as possible. Start by filling out our quote request form with your project details. The more specific you can be about quantities, colors, and placement, the more accurate your quote will be.

We'll review your information and respond with a detailed quote within 24-48 hours. Once you approve the pricing, our design team will create your digital proof. After proof approval, we'll collect payment and your order will enter our production queue. For rush orders or special requirements, please contact us directly.

We can print on various locations of garments, including over seams and zippers. However, these areas present unique challenges that may affect print quality.

For the best results, we recommend avoiding designs that cross over seams, zippers, or pockets when possible. If your design requires printing in these areas, our team will work with you to adjust the artwork or suggest alternative approaches to ensure the highest quality outcome.

Our standard screen printing can accommodate up to 6 colors per design. Each color in your design requires a separate screen and setup, which impacts both pricing and production time.

For designs with more than 6 colors or photographic images with gradients and blends, we may recommend alternative printing methods. Our team will help you optimize your design to achieve the look you want while considering practical production factors.

For new clients, we require full payment after proof approval and before production begins. Established clients may qualify for net payment terms on larger orders.

We accept all major credit cards, checks, and electronic transfers. For orders over $1,000, we offer the option of a 50% deposit with the balance due before shipping. Please note that production will not begin until payment arrangements have been confirmed.

We provide reliable nationwide shipping for all orders. ARK Screen Printing Studio does not offer local delivery services, but we do provide a robust shipping solution to get your custom apparel to you safely and on time.

We offer free shipping on qualifying orders over $150. For smaller orders, shipping costs are calculated based on package size, weight, and destination. We can coordinate pickup arrangements for local customers who prefer to collect their orders directly from our Colorado Springs location.

Reordering is simple! We keep your artwork and order details on file, making it easy to place repeat orders. Just let us know the previous order details or design name, and any adjustments you'd like to make.

Reorders often have a faster turnaround time since the design work is already complete. For designs older than two years, there may be a small fee to retrieve and update archived files. Quantity discounts apply to reorders just as they do for new orders.